Testimonial: "A lot of folks talk about the buying experience. Let me tell you about service after the sale. I ordered a 2006 21V. Of course the buying experience was top notch, but the true test comes after you sign the papers. I want to tell you that service after the sale has been nothing but the best. All the service techs have always done an excellent job, but the glue that holds everything together is Heidi. This woman can juggle chain saws if she needs to. She knows her stuff in regards to boats, parts and service, but more importantly knows how to treat customers. She IS the best in the business! I highly recommend Atlanta Marine and Supra."By: Scott Lawrenceville, GA
Testimonial: "Dear Kurt & Lisa, I just wanted to write the two of you a letter letting you both know how satisfied I am with my most recent purchase of a 2010 Supra Launch 22. Your dealership is a first class organization! I first placed a deposit on a boat at the boat show in January and when I came home, Teresa (my wife) was not on the same page. I had to make the dreaded phone call to Lisa requesting a refund of our deposit. I received full refund within two days of my request. I was not expecting the return of my deposit so soon. Very impressive! With this in mind, I kept working on Teresa about a boat purchase. After convincing Teresa to agree to purchase a wake board boat, we went back to Atlanta Marine. We had done some homework and were ready to make a decision. I initially made a phone call to your dealership inquiring about what you had in stock. Karl took the phone call and we made an appointment for us to visit your dealership the following day. After meeting Karl and getting together with Kurt, we agreed to purchase our wake board boat. The reason for this letter is to let you and your future clients know how satisfied and impressed Teresa and I are with your organization! From top to bottom everyone has been spectacular! We have met several of your employees and it is so nice how everyone is so genuine and caring about your clients. Whatever you and Lisa are doing, keep up the great work and you two will have many more satisfied customers. Please feel free to use me as a reference if ever needed. Thank you for the wonderful experience! Jeremy Duffy "By: Jeremy Dacula, GA
"I am sure that you are aware of the value of Heidi. She has gone above and beyond what could be expected and has made our experience a wonderful one. Give her a raise!!!!"By: Anonymous Cumming, GA
Testimonial: "I WANT TO THANK ATLANTA MARINE FOR WHAT THEY HAVE DONE FOR ME OVER THE PAST 2-1/2 YEARS. I WAITED TO WRITE, BECAUSE AS A CUSTOMER, I WANTED TO MAKE SURE THEY WERE AS GOOD AFTER THE SALE AS THEY WERE BEFORE THE SALE. WHILE IT DIDN’T TAKE ME 2-1/2 YEARS TO FIGURE THIS OUT, I HAVE TO SAY THE SERVICE IS STILL AS GOOD AS IF I HAD JUST BOUGHT THE BOAT YESTERDAY. ANY SERVICE DONE TO THIS DAY HAS BEEN DONE WITH THE UTMOST PROFESSIONALISM. I USUALLY HAVE TO CALL TO BE SURE THEY CAME OUT. I CAN’T TELL THEY’VE BEEN THERE TO DO A SERVICE BECAUSE NOTHING IS OUT OF PLACE. WHEN I FIRST STARTED LOOKING AT CRUISERS I WAS A NERVOUS ABOUT OWNING SUCH A LARGE BOAT, IN THIS CASE A REGAL 4460. I WORRIED ABOUT THE UPKEEP ON SUCH A LARGE VESSEL. KURT AND MICHAEL WENT OVER EVERY COST THAT I MIGHT INCUR AND EVEN ERRED ON THE HIGH SIDE TO MAKE SURE I WAS COMFORTABLE WITH THE FIGURES. THEY EVEN HELPED ME GET A SLIP AT AQUALAND. I CAN’T THINK OF ANY EXPENSE THEY MISSED. I APPRECIATED THE TIME AND EFFORT THEY TOOK TO MAKE ME COMFORTABLE, NOT ONLY WITH THE EXPENSES, BUT ALSO WITH THE PURCHASE. THEY DID THE SAME WHEN I DECIDED I WANTED A WAKEBOARD BOAT. THEY SOLD ME ON A MOOMBA. IT FIT IN MY PRICE RANGE AND HAD EVERYTHING I WOULD WANT AND DID EVERYTHING I WOULD WANT FOR WAKEBOARDING. WHENEVER I GET A CHANCE I ALWAYS RECOMMEND ATLANTA MARINE, WHETHER IT’S FOR SALES OR SERVICE. THANKS FOR MAKING OWNING A BOAT SO EASY. DENNIS & LISA NASH 'LADY LISA' FLOWERY BRANCH, GA "By: Lisa & Dennis Flowery Branch, GA
Testimonial: "I purchased a used boat from Atlanta Marine. I was told that the boat was in excellent condition, with no major problems. After two months I took the boat to another dealer for maintenance. The other dealer identified a potential problem. This repair would cost me over $300. I called Atlanta Marine to speak with them about the repair issue. After speaking with owner at Atlanta Marine; he assured me he would personally look in to it. He kept his word! He had the boat re-inspected with his head mechanic Tony. They found the cause of the problem, which was a minor issue ($5 part) that prevented a major engine problem. Even though I bought the boat AS-IS, it was important for me to have a dealer that stood behind his word. It made me fell good to know when a sales person tells you it is a great boat that they mean it."By: Roger Woodstock, GA
Dear Michael Norris,Thank you for your honesty, integrity, and kindness. You made the purchase of this boat a dream come true for us...literally! We wish you continued success. All the best,Joann & SeadGainesville, GA
Scott, Kurt,I just wanted to send a short email with feedback on my experience buying my first boat;I told my wife last week, “I am thinking about buying a boat.” I expected her to say, “Don’t do that!” but instead she said, “You should. It would be fun.” We decided to go to Fishtales have lunch and then go over to your dealership to inquire about boat ownership and how it works. I sure didn’t expect to buy a boat Saturday! I am a novice and just wanted to start the learning process.I put my head in the door and Scott was talking with another customer, maybe an employee but he immediately greeted us with a smile and said, “I will be right with you!”. Scott came out and asked how he could help? He was never “salesy”, he was direct, honest and to the point. He asked questions before he made statements, didn’t seem like a desperate salesman, was extremely professional, knew his stuff and before I knew it he let me buy a boat!“People hate to be sold but love to buy.” Jeffrey GitomerMy wife is so excited, the boat is in my monthly budget which includes insurance, slip and maintenance. I bought a much nicer boat than I expected and to my surprise when I posted it on Facebook a good friend of mine and lifetime boater replied with a picture saying he just bought the same boat! Scott made me look like an experienced buyer. I felt like I was dealing with a consultant looking out for my interest, guiding me with information to make a good decision.I am an owner in a sales and management company, have published a sales book, taught 1000’s of sales people, bought many things over the years such as houses, cars etc. I have had some good experiences and some not so good. I used Scott and my experience in my sales meeting Monday on how a professional sales rep can use questions, knowledge and a no pressure style to close the deal on the spot by letting someone buy and not “selling” them something.You guys are a class act and I appreciate you and look forward to picking up my boat tomorrow! Scott, I hope you had a great birthday and I will see you tomorrow…
Kurt,Would like to take a minute of your time to express our gratitude on the purchase of our Bennington pontoon. Your staff was exceptional in making the customer happy. This was my third new boat purchase and many new automobiles (too many to count). We have never been treated so well from any sales, service and parts staff. To begin with, Vinny was very patient with me and made sure all my questions and concerns were addressed before we came and picked up boat. We picked it up on Friday afternoon and it was late before we finished all paperwork. Afterwards he called and checked on us to make sure we made it home ok with our new boat. Never had that happen before! Jay was very instrumental in making sure we understood all the warranty transfer requirements. We came back to your dealership and swapped out a ComFab trailer for a Marine Master trailer. Jay made sure that transaction went smooth. Your parts and service staff was very helpful also. After explaining to them that I would be servicing my own engine, Cynde sold me the oil and filters necessary to perform my oil change. She ordered the spare tire for the Marine Master trailer and shipped it out to me just as she had promised. Dave and Eric were very helpful in giving me pointers in maintaining my new four stroke engine. The day we picked the new trailer up I noticed one of the bunk boards was warped. Lisa had Ronnie came out and look at it. I asked him if it could be swapped out with another board off of other trailer. Never forget his response, sir you are the customer and we want to make sure you are happy. Kurt, this was the attitude of your entire staff. Don't know what your doing to promote this type of attitude, but keep it up. Its working!